Showing posts with label service industry. Show all posts
Showing posts with label service industry. Show all posts

Sunday, December 14, 2014

No bennies, big problems

The other day I was stumbling into the house with a few bags in my hands. I was wearing shoes with a significant heel on them, and I stepped wrong. I felt my ankle roll and crunch and a sharp pain shot through my entire foot. Turned out, I didn't hurt it that bad. It didn't swell. I could walk fine. No harm, no foul. But it did scare the crap out of me. ...

My mind instantly went to my new job. You know what happens when you can't walk in the service industry? You no longer work in the service industry, that's what happens. When you run around in circles for a living, healthy feet are a must. I wondered what I would have done if I had broken my ankle. How would I pay my mortgage? How would I pay any of my bills at all?

If there's one thing I took for granted in my white-collar career, it was the benefits. Having three weeks of paid vacation days, paid sick days, and health insurance was pretty great. When I needed new glasses, I didn't pay a dime. When I needed my teeth cleaned, my insurance covered every penny. I complained a lot about the health coverage because it was expensive, and I still had a $40 copay. But having the coverage got me through many sinus infections, a broken foot, and of course routine checkups and exams.

As of Aug. 1 this year, I've been gambling on my health. There is NO WAY I can afford health insurance, and part-time jobs like mine obviously don't offer benefits. Depending on the (crappy) plan I would choose on the MnSure website, I would pay $191-$200 per month. I can't imagine having that amount of extra money, especially when you just don't know if you're going to use it. And with the deductible I would need to have for that price, the insurance would only pay for MAJOR health issues, like surgery or other in-patient treatments.

It sure is scary, though, not having it. For several years in college and right after college I didn't have health insurance, either. One time I went to the emergency room with a terrible sinus infection. It was day seven of utter tortuous pain. I could feel my heartbeat in my nasal passages. So I went to the ER in Mankato and I waited 90 minutes in the waiting area before going into a room where I was seen for two minutes by an ER doctor. He tapped on my sinuses, asked me my symptoms, and said he was writing me a prescription for antibiotics. About three weeks later I learned what those two minutes cost me: $275. Out of pocket. I had to make payments on a two-minute service.

That's when I started going to Open Door Health Center. They were amazingly kind and welcoming. The doctor was fantastic. And their sliding-fee scale meant that I could actually afford to go to the hospital when I needed to. During these last six months or so in the service industry, that's where I will be going if I get sick. I hope all of the uninsured folks out there know about that place. I can't imagine how many people there must be who just suffer at home, too scared that a trip to the hospital will clean out their checking account. No one should have to choose between food and health care, or rent and health care. And from personal experience, I can tell you that there are a whole lot of us out there who fall into that income bracket where Obamacare isn't helping us.

Wednesday, November 26, 2014

Thankful for not working this Thanksgiving

It was a Wednesday night in the late 1990s. I was in a building at the intersection of Highway 15 and
I-90, also known as Perkin's Family Restaurant and Bakery in Fairmont. The location of this particular restaurant is important here. One wouldn't imagine that the Perkin's in Fairmont would draw in many folks beyond a 20-mile radius of town. But the glowing green, red, and white sign shone quite bright to traffic on the interstate, meaning the days surrounding major holidays (or any time, really) were quite unpredictable. (As an aside, we would get the occasional celebrity who would see the Perkin's sign and pull their tour bus over for a meal. After Rochester, there just aren't that many places along the interstate to eat. One night, in walked Keith Urban -- the pre-Nicole Kidman and "American Idol" Keith Urban, that is -- and the hostess had no idea who he was and sat him in one of those sad little tables for two out in the middle of everything. He was as gracious as he could be, happily accepting this tiny table in the middle of an empty restaurant. He ordered pot roast, and one of the servers took his dirty fork home as a souvenir.)

Anyway ... back to this particular Wednesday night in the 1990s. It was the night before Thanksgiving, and the second the sun went down, we got absolutely rocked. The lobby was completely full for hours upon hours. It was impossible to get caught up. We only had five or six servers for the whole restaurant, and to make matters worse, we didn't have a dishwasher that night (I forget why). I volunteered to go back and wash dishes, having no idea that I'd be back there for three hours, up to my armpits in other people's leftover mashed potatoes and pumpkin pie. Feeling the sticky, disgusting remnants of strangers' discarded food for several hours couldn't have been a more horrifying way to kick off my holiday. But it was better than having to work the next day on Thanksgiving. Sure, barely anyone comes in, but an open restaurant still needs staffing, so empty or not, working on holidays is simply a part of life in the service industry. 

This week, I've been thinking back on both of my longtime jobs. As a server in high school, working on holidays was pretty much guaranteed. (The busiest among them: Mother's Day and Easter, in case you're curious.) As a journalist for 12 years, you were guaranteed to work one holiday per year through a lottery system. (The news never sleeps!) I just happened to be the unlucky one to draw Thanksgiving and Christmas twice each during my 12-year tenure. I, of course, am not alone in spending so many of my holidays at work. It seems this particular aspect of the working world does cross white collar/blue collar boundaries.

Police, doctors, EMTs, nurses, airport staff, factory workers, hotel and hospitality staff, journalists, service-industry staff and management, and now, thanks to money-grubbing Big Box owners, retailers on "Brown Thursday" or whatever they're calling the precursor to Black Friday -- all of these folks and more will be working on Thanksgiving. And many of them DO NOT receive extra pay for doing so. (I didn't as a journalist.) Many people who work office jobs might think that the world shuts down on holidays, but according to USA Today, about 1/4 of Americans will work this Thanksgiving.

This makes me feel particularly lucky this year. I work at a restaurant that is actually closed on Thanksgiving and Christmas and asks for two volunteers to work early shifts on Christmas Eve. So when I get gas, go to the movies, or pick up last-minute grocery store items for the big meal, I'm going to be extra nice to the folks who provide me service. I hope you will, too.